In the modern, fast-paced business world, office and administrative staff need to be multi-skilled because they are responsible for facilitating the fit and proper functioning of an office across administrative, clerical, financial and managerial tasks. Our courses are designed to provide delegates with the most up-to-date practical skills and techniques and our trainers are consistently given the highest ratings from student feedback.
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Office Management and Administration
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1. Taking and Writing Effective Minutes
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6. Effective Office Management
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2. The Executive PA
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7. Frontline Management
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3. Writing Letters and Email Etiquette
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8. Newsletter Writing
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4. Report Writing Skills
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9. Event Management
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5. Telephone Skills and the Art of Communication
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10. Social Media and Online Strategies
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